What We Collect, Store, and Share
When you create an account with us, we collect your name, email address, date of birth, and a government-issued ID number for identity verification. That's a legal requirement in eligible US states, not something we've added for any other purpose. If you fund your account via
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PayPal, Venmo, or Play+, we also receive a transaction reference from that payment network — we never store your PayPal login credentials or Venmo PIN on our servers. Your email is used for account alerts, security notifications, and opt-in marketing updates. You can turn off marketing
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emails at any time from the notifications section of your account settings. Location data is collected at the session level to confirm you're accessing from an eligible state, since availability depends on state law and eligible states. We do not sell that data to third parties.
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Cookies on spindoo help your browser remember your session so you don't have to log back in every time you open the lobby. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how the site loads. We also use analytics
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tools to understand page-load performance; those logs do not contain your payment details or government ID. Account records are kept for the period required by applicable state regulations. If you close your account and want personal data removed, contact our privacy team through the channels listed
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in the support section below. Players in Charlotte who need to submit a data request can reach us via email or through the live chat option in their account dashboard.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.